Payment Methods

This Payment Methods page explains the available payment options for purchases made through Cozygetloft (hereinafter referred to as “we”) via our online store. All payments are processed securely to ensure a safe and reliable checkout experience.

1. Accepted Payment Methods

We currently accept the following payment methods:

• Visa

• MasterCard

• Discover

• Diners Club

• JCB

All payments must be made using one of the above-supported bank cards.

2. Payment Processing

• Payments are charged at the time the order is placed

• All transactions are processed through secure payment systems using encrypted technology

• We do not store full card numbers or sensitive payment details on our systems

If a payment is declined or cannot be completed, the order will not be confirmed, and no charge will be applied.

3. Currency and Charges

• All prices displayed on the website are shown clearly at checkout

• Where applicable, taxes are included in the displayed price

• Any additional charges applied by your card-issuing bank, such as currency conversion fees, are the responsibility of the cardholder

4. Payment Security

We take reasonable technical and organizational measures to protect payment information during the checkout process. Secure connections and industry-standard safeguards are used to prevent unauthorized access or misuse of payment data.

5. Payment Issues

If you experience any issues during payment, please ensure that:

• Your card details are entered correctly

• Your card is authorized for online payments

• Sufficient funds or credit are available

If problems persist, please contact your card provider or reach out to our customer support team for assistance.

6. Contact Information

If you have any questions regarding payment methods or payment processing, please contact us using the details below:

Contact Address: APT BLK 510B YISHUN STREET 51 #11-613, SINGAPORE 762510
Customer Service Phone: +65 (919) 31548
Customer Service Email: questions@cozygetloft.com
Online Hours: Monday to Friday, 9:00 to 12:00 and 14:00 to 17:00 (Central European Time, CET)